Wednesday 12th July
I woke up promptly as soon as the alarm went off, showered
and dressed in shorts, shirt and sandals before I went downstairs and
walked across by the swimming pools to the restuarant for breakfast.
When I entered the room I was asked to pay for my breakfast. I immediately
refused to do so and told the man that I had already paid. He went to
the reception area and I followed him. The girl there asked to see my
flight ticket in order to ascertain my status. I told her that my flight
ticket was in my room and that I needed to see the manager in any case
as I wished to change my room. She told me that in order to a breakfast
I must produce my flight ticket. I pointed out that I had no intention
of going back to my room in order to get my flight ticket before I'd
eaten breakfast but I would be happy to bring it to her after I had
finished. She reluctantly agreed to this and I returned to the dining
room.
Breakfast was a self-service affair laid out buffet fashion
and I helped myself to bacon, scrambled egg, baked beans, a slice of
toast, which I made in an automatic rotary toaster, a croissant and
a cup of coffee. When I finished breakfast I spoke to the Airtours representative
and asked about being relocated to an hotel more centrally located in
Benidorm. She advised me that there was no space available in any of
the Central hotels and that I was really in the best place. I reluctantly
accepted this and went to talk to the manager. He immediately understood
my problem with the stairs and relocated me to room 104, which was on
the first floor and serviced by a lift in the main hotel building. After
packing my bags I called a porter who, took about 15 minutes to arrive
and help me complete my transfer.
After settling in and arranging my belongings I took my
flight ticket to the receptionist who issued me with a card which she
told me to show each time I went into the dining room for a meal and
I would not be asked to pay. I thanked her and left.
By now it was 11 o'clock and I went out to catch a bus
into the centre of Benidorm. There were many people at the bus stop,
as the Spanish buses appear to run quite irregularly. It was midday
by the time I got into the town centre and I went directly to the beach.
Beautiful soft sand right around the Bay was covered with people lounging
in deckchairs, lying on towels and generally milling about.
I wandered along the streets of the old town behind the
beach and eventually flagged a taxi and came back to the hotel at 1500.
Fortunately I was able to download my photographs and fix the camera
by reformatting the Smartcard. The rest of the afternoon was spent by
the hotel swimming pool. I went into the hotel bar and asked for a half
pint of beer to be charged to room 104 but the barman refused to charge
it telling me that I must pay cash. I pointed out to him that I was
a resident in the hotel and had no intention of paying cash each time
I came to the bar. He explained that it was the rules of the hotel and
that I had little option if I wanted the beer. I told him that I had
been in the swimming pool and had no cash with me so he told me to pay
for it later.
I had booked a seat on a trip to the Benidorm Palace which
was due to leave at 2100 in the evening. The tickets had to be collected
at 1700 from the Airtours representative. I spent half an hour in a
queue with other impatient people waiting to collect our tickets.
Upstairs in my room I dressed for dinner. In light of
the experience I had had with beer and the barman in the afternoon I
decided that I would go to the local shop and purchase a bottle of wine.
Dinner, like breakfast was a self-service buffet with the food laid
out in the centre of the restuarant. I went to order a bottle of red
wine and the headwaiter drew the cork. It was fortunate that I had the
foresight as I was told that I must pay cash for any wine or drinks
and could not add it to my hotel bill. I pointed out that this was supposed
to be an hotel and I had never been treated like this in an hotel in
my life. I told him I did not expect to go into a restuarant and pay
for my meal by credit card and my wine by cash neither was I prepared
to do that here either. He told me that it was hotel rules and that
he was doing his job so I told him that he could put his wine back on
the shelf in that case.
I enjoyed my meal although the mass catering did not produce
the standard or quality and that I would expect from an hotel restuarant.
It turned out to be a very pleasant wine that I had bought in the local
shop and I felt satisfied with the day so far. After dinner I took the
opportunity to go to discuss my grievances with the hotel manager. The
manager, whose name was Kim, was a very pleasant and affable man who
pointed out that he had 1400 people in his hotel complex and did not
have the facility to create individual bills for each person. We had
an amicable discussion and he took care to explain that it was not intended
to offend me personally but was just a rule that had to be adhered to.
I next mentioned that I wanted to have the telephone
in my room available to make and receive calls without having to pay
for 5000 peseta deposit. Again Kim pointed out that this was in a rule
that had been introduced due to people leaving without pay their bills.
I explained that I was not that kind of person and that I was trustworthy
and after further discussion he agreed to waive the deposit. I thanked
him and left his office.
By this time it was almost 2100 and I had to board the
coach to the Benidorm Palace. On my arrival at the nightclub, which
was very much like London's 'Talk of the Town' the usher seated me with
a Dutchman. I objected to this and asked that I be seated with the rest
of party that had come from my hotel as I wished to speak English and
enjoy the evening. He refused to be accommodating so once again I had
to enlist the expertise of the management to facilitate my needs.
After trying to discuss this matter with him I realised
that his poor English was a hindrance rather than an asset. I suggested
he called the Airtours representative to translate for him, which he
duly did. She understood my position when I explained that I had no
wish to spend the evening on my own with a complete stranger who would
not speak my language. Had I wanted to spend the evening in this fashion
I would have gone into the town and not booked a place at the Cabaret
with the hotel party.
She told me she will sort it out and asked me to follow
her, this I did but stood back while she spoke to a number of people
at the tables where her clients were seated. Presently she called me
over and asked if I would care to join three people.
I thanked her before I sat down facing a gentleman who
looked to be about fifty-five years old, with a ring of soft grey hair,
graduating from his ears to the bald skin on the summit of the dome.
When he looked up I saw he had a rubicund complexion, which opened into
a friendly smile as I introduced myself. He told me his name was George,
shook my hand and offered the lady on his right, saying "my wife, Billy."
The third person, seated between these two and on the corner of the
table, was Margaret who turned out to be the widowed sister of Billy.
It transpired that they were from Northern Ireland and
the four of us engaged in conversation. As I had I had recently been
travelling there they were interested to know what I had thought of
the country and what I had seen on my travels. The flamenco dancers
were absolutely fabulous, talented, good-looking with lithe and supple
bodies being used to great advantage to display the variety of expansive
and colourful frocks on the ladies and the tight, often figure hugging,
costumes that allowed the men to disport their prowess throughout their
dancing acts. All too soon it was over and I boarded the coach back
to the hotel arriving just before two o'clock.